Privacy

Introduction

The website gwangbiocare.com is operated by GWANG BIO CARE LLP (Company) having its registered address in Mumbai, Maharashtra, India. The company is the sole distributor and marketing partner in India for all the products and services mentioned in this website. The products and services available on the web and app Platform, and the samples, if any, that Platform may provide you, are for your personal and/or professional use only. The products or services, or samples thereof, which you may receive from us, shall not be sold or resold for any/commercial reasons.

This privacy policy pertains to the manner in which we collect, use, hold, disclose, handle and manage our customer’s data. The privacy of our visitors and users is paramount to us and respecting your privacy is a guiding principle for our policy.

Privacy and Security

HOW DO WE GET YOUR CONSENT

When you provide us with personal information to complete a purchase transaction, either on-line or offline at a store, verify your credit card, place an order, arrange for a delivery or return a purchase, provide feedback, we imply that you consent to our collecting it and using it for that specific reason only. When you communicate with us via any media or interact with us electronically through emails, we again term it as your consent to gathering, using and managing that information. If you are a minor i.e. under the age of 18 years you may use this site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users.

You will receive a username and password for your account upon completing the Website’s registration process, or alternatively you can choose to browse through an existing Gmail or Facebook account by providing necessary permissions. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. Gwang Bio Care LLP cannot and will not be liable for any loss or damage arising from your failure to comply with or maintain security of your account.

By registering to our website, you agree to receive marketing and promotional communication from Gwang Bio Care via SMS, email, and any other form of notification(s).

WHEN DO WE COLLECT INFORMATION?

1. When you purchase from us – either on-line or offline at our store, an affiliate or franchisee store.

2. When you purchase on someone’s behalf as a gift delivered or to someone other than yourself or when you purchase a gift card for another person. In such a case, we assume you have the concerned person’s consent and authorisation to use and provide us his / her related information.

3. Create an account with us or sign up to any service or newsletter.

4. When you share ideas or convey information through any avenue including via social media sites or when you log in to our site through third party social media sites.

5. When you participate in sweepstakes, contests, promotions, or any social media offers, offered by us.

WHAT DO WE COLLECT AND USE

Personal Information which comprises your full name, gender, age, telephone number, mobile number, billing and shipping address, pin code, email address – primarily details you provide as part of filling up the order form or feedback back or a survey / questionnaire.

Gwang Bio Care does not collect any of your payment card details or bank account details at any point during the payment transaction. As part of the purchase transaction when you initiate the payment process, you are automatically diverted to he bank’s payment gateway. It is there that all payment transaction details are procured by the bank on a secured page, encrypted and then securely transmitted for an authorisation decision to your card issuing authority

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system, computer type and domain server. Email marketing: With your permission, we may send you emails about our store, new products and other updates.

Limited instances where we may share your personal information include:

This includes sharing information with Facebook when you’ve chosen to link it to your Gwang Bio Care account or publish your activity on Gwang Bio Care to your page.

We may employ third party companies or individuals to process personal information on our behalf based on our instructions and in compliance with this Privacy Policy. In addition, some of the information we request may be collected by third party providers on our behalf.

We may also share aggregated or non-personally identifiable information with our partners or others. For example, we may tell a business using Gwang Bio Care website how many people viewed any product or category of products or even most popular sold brand from our website, most searched colour etc.

WHERE AND HOW WILL WE USE YOUR INFORMATION

We use your personal information

•  To contact you, to send you offers, information on promotions,
• To improve our website to eventually provide you a better shopping experience and enhance the information to shop better
• To complete the order process and deliver goods to you or to complete any service as requested by you.

We will use automatically collected information

•  To customise some of your shopping experiences
• To remember your usage privileges
• To derive business intelligence how our website is used and analyse shoppin patterns
• To help diagnose problems in order to rectify them

HOW SAFE IS YOUR INFORMATION

We do not share your information with any third parties. We do not sell or share your information for any commercial purposes

We only share the information with our enabling partners like courier and delivery companies or shipping companies, franchisees, associates to complete the order process

But some circumstances may warrant disclosure of information – e.g. investigations, court orders, and orders from legal authorities, to prevent or take action against illegal activities, fraud or potential threat to safety or security or society, persons or state.  In such circumstances we will disclose as warranted by circumstances in adherence to law

Copyright and Intellectual Property

All information displayed, transmitted or carried on gwangbiocare.com is protected by copyright and other intellectual property laws. This site and app is designed, updated and maintained independently for Gwang Bio Care LLP by a web designing company namely, Ideas in a Flash. You should not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, perform, display or in any way commercially exploit any of the content at gwangbiocare.com.

If you have any questions regarding these Terms and Conditions, please email us at hello@gwangbiocare.com

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

While a lot is mentioned above, we would like to reiterate that while using any personal information, we maintain the highest levels of propriety. We are a socially and morally responsible organisation, so we will not do unto others, what we would not want done unto us.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply if you want more information please contact us at
GWANG BIO CARE LLP
504/5 Kamlakar Sadan
Swami Samarth Temple Complex
Lokhandwala Andheri West
Mumbai 400053, Maharashtra, India
Email at: info@gwangbiocare.com
Call at: +91 – 9326 427 172
This policy is updated on 7 th May 2020